Blog Archives

Gilster to be Featured Speaker at North Carolina Culture Change Coalition Symposium

Posted on April 4, 2019 by Susan Gilster

I am thrilled to be the featured speaker for the North Carolina Culture Change Coalition at upcoming symposiums scheduled around the state. As I discussed in a previous article, the North Carolina Culture Change Coalition understands that leadership is responsible…

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Excuses, Excuses: Thoughts on Consulting in Long-Term Care

Posted on March 27, 2019 by Susan Gilster

Can I say I have a crush on Gary Tetz, writer of the “Things I Think” column for McKnight’s Long-Term Care News? As is often the case, bad news for long-term care abounds including new and increasing regulations and oversight,…

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Focus on Workforce Retention, 2019 Dementia Recommendations: American College of Health Care Administrators Annual Convocation

Posted on March 13, 2019 by Susan Gilster

I am excited to see many of you at the upcoming American College of Health Care Administrators Annual Convocation in Louisville, Kentucky.  I’ll be presenting two sessions this year on workforce, including “Workforce Retention:  The Key to Quality, Compliance and…

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Upcoming Program to Examine Leadership Role in Long-Term Care Culture Change

Posted on March 6, 2019 by Susan Gilster

Culture is defined as the thoughts, beliefs, values, practice and social behavior of a particular group of people. Hence to change or enhance a culture requires working with people; changing beliefs, the work experience, affecting actions and behaviors, and making…

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