Blog Archives

Long-Term Care Workforce Issues: Practice Principles for Quality Dementia Care

I was honored to lead the development of the best practice recommendations for creating a person-centered dementia capable long-term care workforce for the new 2018 Dementia Care Practice Recommendations. The National Alzheimer’s Association 2018 Dementia Care Practice Recommendations outline recommendations

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New and Unique Nursing Program Provides Valuable Post-Acute Experience

It is no secret that the number of healthcare professionals needed for the tsunami of baby boomers is far from adequate.  The recently released Facts and Figures from the Alzheimer’s Association states that there are currently less than 1% of

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Pre-Admission Assessments Help To Help Eliminate Resident Discharge/Evictions

Resident discharge or “evictions,” is a complex issue, no doubt.  I write this without blaming any party – the point is to determine what we can do in the long-term care industry to decrease the occurrence.  I am encouraged by

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How To Fail at Everything in Life

While I recently wrote about choosing to be a “complainer” in your work or choosing to be proactive, I simply have to share with you some wisdom passed along to me from an 18 year old man.  Why an 18

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Your Choice: Complain or be Proactive

Healthcare, and especially long-term care, can be a rather difficult place to work these days.  Leaders have been inundated with multiple changes and new regulations, including requirements for additional electronic connectivity and software, while at the same time dealing with

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Medications, Alzheimer’s Disease and Dementia: Consider Comfort and Quality of Life

Families and healthcare professionals question medication use for people diagnosed with Alzheimer’s disease or a dementia, especially due to the media coverage about the overutilization and potential dangers of antipsychotics and other medications. It is important to investigate potential causes

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Leading Systems Change in Health Care – Why Efforts Fail

Leading change is not easy and 50-70% of change efforts fail.  Leaders, directors, project managers, program, coordinators and others are looking for strategies to move programs and projects forward, to manage change, in challenging times and circumstances.     They seek to

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Helping Staff Cope During The Holidays

In a perfect world, we would all approach December with great anticipation, thinking of that Norman Rockwell Christmas gathering, the opening of beautiful gifts surrounded by a loving family, all followed by a picture-perfect holiday dinner. No doubt, we all

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Change AGEnts: Building Momentum for Change, Improving Care of Older Adults

The 2015 John A Hartford Foundation Change AGEnts Conference, “Making Connections, Building Momentum for Change,” will be held on December 1 – 3, in Philadelphia.   Robert Schreiber, MD of Harvard, Hebrew Senior Life, and I will be facilitating a course

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Customer Service Transforms After A CEO’s Personal Experience

A recent article* about a hospital CEO elevates him to hero status, and his willingness to share his experience deserves attention. The point is he was willing to share a very personal experience about the customer service during his mother’s

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