In mid-2012, Susan Gilster, PhD, RN, LNHA, established The Gilster Group, a multidisciplinary collaboration of experts in memory loss and dementia which provides education, training and consulting to health care providers. An award-winning leader in the field, Dr. Gilster recognizes the urgent need to reduce medical costs while enhancing care for individuals with dementia.
Prior to The Gilster Group, Dr. Gilster founded and operated the Alois Alzheimer Center, the first dementia-specific facility in the United States. For more than 25 years, Dr. Gilster created innovative practices and programs for individuals with dementia as well as their families.
Building on this vast expertise, The Gilster Group works with clients to improve operations that affect their organizations’ level of care and bottom lines. In developing a custom program for each client, The Gilster Group conducts an analysis of existing operations then provides education, care strategies and mechanisms to enhance satisfaction and support for individuals, staff and families. The Gilster Group provides this guidance to hospitals, ACOs, managed care and insurance companies, and physician practices that understand the value of a forward-thinking and innovative approach.